The Sun Sets on Wireless Advocates

Friday, March 31, 2017. I had finished a day of work, and was proud of my accomplishments of the day. I was in a long-term contract position at a medical supplies company, and my performance was better that week than it had ever been. So it was a bit of a shock when I got out to my car and listened to my voicemail. It was my agency alerting me that my contract had ended. No warning, just "Today was your last day." The agency was as surprised as I was, as the feedback from the company they had received had always been positive. There were tears.

Fast-forward a couple weeks. My agency found a temporary position at a company called Wireless Advocates, which managed wireless kiosks in Costco and on military bases. I had done a short-term job there back in 2011, so it was a return of sorts. It was set to last 3-4 weeks, as they needed some help processing orders. April 2017 became May, which became June, and so on... To make a long story short, after multiple extensions to the 3-4-week job, during which time I was trained on more responsibilities than what was originally included in my job description, my manager offered me a permanent position. It was my first permanent job after years of temping. In one previous job, I was told they would have hired me permanent, but that company had recently been acquired, and due to the uncertainty of the merger process, they couldn't promise that it would be long term. (In fact, I worked in three departments as departments relocated to other states.) In my position that I lost in 2017, they even considered me for a permanent position.

So it was that in January 2018, I began a permanent position at the national headquarters of Wireless Advocates in Seattle, working with the most amazing manager I have ever worked with. Our team has been like a family. Through ups and downs and challenges over the years, my manager and team have always been there. We have supported each other, and I have often wondered what I did to be on such an amazing team, where I could get help from anyone, and offer help back when they needed it. I have thrived in this position in ways that have surprised me. I have loved working with customers and associates around the country. In March of 2020, as we were realizing more and more the massive ramifications of the COVID pandemic, our office transitioned to working from home. The new arrangements provided new challenges, but our team maintained regular contact and remained as cohesive as ever. Working from home has also been a surprising blessing as I have been caring for my parents over the past few years. We lost my dad to a stroke last December, just over a year ago, and I have continued to care for my mom since then. It has been nice to be able to be able to assist when they need help during breaks and lunches. When I was done with my work day, I was already home, so didn't need to take time for the commute home. I have loved being able to give my all to my job, while also being available for family when they need help. During this time, I have also learned that I have ADHD, which has been a big help in managing challenges I have faced all my life, but only in the past few years have I started putting it together and gotten checked for it. (It also explains some challenges that I encountered in my previous job, and it would have been useful to know at that time.) My manager has done an amazing job of working with this knowledge, leveraging my strengths and working with my weaknesses. This has challenged me to work harder to be the best I can be.

Enter another shock. Yesterday we learned that the company is closing down. Wireless kiosks around the country are closed, and we at the national headquarters will be here for two more months. This is the second time I have been at a company that has shut down (the previous time was due to the company being acquired by a competitor). I truly feel for all my associates around the country who are now searching for a job. Despite the difficulty of the circumstances, particularly this time of the year, I have been deeply impressed with our management, and our team is becoming even more cohesive as our time at the company comes to an end. Though we at headquarters have a job for a couple months yet, we are starting to search now. During my spare time, I have been working on updating my resume.

I don't know what is on the horizon, but in my experience, shocking endings have led to new beginnings that I never would have predicted. In retrospect, as difficult as it was to lose my previous job, I realize that if I had not lost it right then, I would not have been available at just the right time for this "3-4 week" position that ended up turning into a permanent position working for and with the most amazing manager and team of my career thus far. If it were not for the horrible blow our nation and the world received at the beginning of 2020, we would not have started working from home, and I would not have been as available to help my parents as they have needed more assistance, while still being able to do as much as I have for a job that I love. Of course, that is not to minimize the heavy losses we have all sustained over the past few years. These have been difficult and devastating times for everyone.

My friend Jason Kotecki is an artist and motivational speaker. He had a syndicated cartoon in the newspapers a few years ago called Kim & Jason, with characters loosely based on his wife Kim and himself as children, in addition to other family members. Since 2000, they have waged a campaign to fight the menace of adultitis, that villain that robs people of their sense of child-like wonder and curiosity as they get older. I highly recommend checking them out at escapeadulthood.com. One thing Jason likes to ask is, "Now that this has happened, what does it make possible?" They have had their own set of challenges that at the time were horrifying (you can read about some of them here, here, here, here and here.) His challenge has been a massive help to me in this time of uncertainty and as I reflect back on difficult times that have ended up leading to surprising silver linings.

I don't know what the future holds, but I trust God to lead me, and I look forward to whatever is on the horizon.

I took this picture in 2019 from the roof of our building. At the time I didn't consider how much of an encouragement it would be, but a sunset is a beautiful thing. It symbolizes an end, but as the last rays of the sun paint a colorful canvas on the sky, we know that a new day is coming and the sun will rise again.

I took the following pictures last year of sunrise over Lake Michigan in Sheboygan, Wisconsin. (I call the first one Crouching Sunrise, Hidden Raccoon. Extra credit if you can find the raccoon!) Will the proverbial sunrise that follows the sunset of Wireless Advocates look something like this? Only time will tell, but I look forward to finding out!

To my colleagues around the country, it has truly been an honor and pleasure working with you. I wish you the best as you search for your sunrise. I know whatever companies you work for next will have acquired some amazing new talent that will help them thrive!

Come from Away: Stories and lessons from those who lived it

The news came as a shock. That morning I was emerging from my room when my mom met me in the hallway. “Steven!” she said. I could hear in her voice that something serious had happened. I wondered if I was in trouble for some reason. Her voice trembling, she said, “A plane crashed into the World Trade Center!”

I didn’t know what to think, and it didn’t sink in immediately. Surely it must have been an accident. But what a catastrophic accident! We rushed into the living room and watched as they showed the horrifying footage on the news. It was starting to sink in. Someone in a building near the WTC called in to the news and told the anchors that a plane had deliberately flown into the Tower. Deliberately? Who would do such a thing? It occurred to me that this was the “JFK” event of my generation. My parents remember where they were when they learned of his assassination. I looked at my watch to take note of the date. September 11, 2001. I needn’t have bothered.

As we watched in horror, a second plane slammed into the other tower, causing a massive fireball. This couldn’t be a coincidence. Two planes crashing into two of the tallest buildings in New York within a few minutes of each other doesn’t just happen by accident. By this time it was getting time for me to start preparing for my work day, as Seattle is 3 hours behind New York due to time zones. I took a small radio into the bathroom to listen while I prepared and prayed desperately. The radio announcer related that a third plane had crashed into the Pentagon. We later learned that a fourth plane crashed in a field near Pittsburgh, as the passengers tackled the hijackers.

American Airlines Flight, over the North Atlantic

Meanwhile, an American Airlines plane was flying westbound over the Atlantic Ocean, en route from Paris to Dallas. Captain Beverley Bass got word on their air to air radio frequency that the towers had been hit, and New York airspace was closed. The airspace for the entire country was closed soon after. They knew then that they would need to divert to Canada, initially considering Toronto or Montreal. They then got word that a remote area would be wiser, so they were ordered to land in the small town of Gander, Newfoundland.

Air France, over the North Atlantic

The plane bound from Paris to Newark suddenly dropped in elevation, and passenger Kevin Tuerff, accustomed to flying, looked up at the GPS map on the ceiling of their jumbo jet. He wondered why they were suddenly flying due north rather than due west. Were they flying to the North Pole?

Continental Airlines, over the Atlantic

The flight was bound from Gatwick, England to Houston, Texas. Diane was returning home from visiting her son Mike and his family, stationed in the US Air Force in the UK. On the same flight was an oil industry professional named Nick, whose business took him to Houston. Neither of them knew that tragedy would bring together two strangers from opposite sides of the ocean.

Gander, Newfoundland

Gander Academy French immersion teacher Diane Davis heard of the attacks that morning. She went home for lunch and watched live as the towers fell. She would return to school to teach that afternoon. Her colleagues asked her to help mobilize help, possibly preparing food, and she readily volunteered as a point person for staff. With a staff phone list in hand, she registered with the town of Gander, telling them she had about 50 names and could probably count on half of them helping out. They moved desks and set up computers in the front at three schools, starting with the local high school. By the time they got to Gander Academy, they had about 100 volunteers setting up. After being up for 72 hours straight, she was ordered home to rest. She slept three hours and went back to work. By that time they had 770 people who needed help.

As the people of Gander prepared, so did the nearby towns of Appleton, Glenwood, Lewisporte, Norris Arm and Gambo. Six towns got ready to welcome thousands of people diverted to Newfoundland. Janice Young, a nurse from Lewisporte, worked 12-hour shifts to help people in need. Members of the local media, including Janice Goudie and Brian Mosher, would work tirelessly over the next few days, splitting their time between reporting the news and bringing aid to those who needed it.

“The world changed today, for the worse. Our flight from Paris to New York missed an international terrorist disaster in New York and Washington, DC. (Hijacked planes crashed into WTC & Pentagon.) We’ve been sitting on our plane now for 12 hours (7 now on the ground). All we can do is wait patiently for news about the tragedy, for a place to try to talk to our families. We’ve been told we may have to sleep here overnight (on board). We are fortunate to be alive. Many on the plane cried when we heard the news. Everyone is shell-shocked. No one can imagine what is next regarding our national security. Who can we trust now? Will this heinous crime start a war? All we can do is pray. P.S. Just learned we will soon depart plane and perhaps spend night in school here. At least 30 planes here waiting with stranded passengers aboard.”

So wrote Kevin Tuerff on his in-flight menu, on September 11, 2001. He was travelling with his partner Kevin Jung. Very few people had working phones on the plane, though Tuerff was able to attempt making calls from a first-class seat that a first-class passenger graciously allowed him to use. He didn’t get through because most people in the US were calling each other to make sure everyone was all right. He finally got through to a friend in Amsterdam, who was able to fill him in on what he had heard on the news. He then went back to their seat and told everyone what he had found out. Between trying to call out, watching Shrek twice, and dealing with an upset passenger behind them (Kevin Jung offered her some medication for her nerves, which she declined), they passed the long hours. Their plane was on the tarmac for 15 hours before they were finally allowed to deplane, one of the first of the 38 planes, containing a combined total of 6,579 passengers. They had to leave their checked luggage on the plane, so they were only allowed their carryon items. So Kevin and Kevin had only their bags containing cameras, passports and two bottles of Grey Goose vodka that Kevin Jung had managed to procure in Paris.

In his book Channel of Peace: Stranded in Gander on 9/11, Kevin Tuerff relates what happened when they left the plane. Security at the airport was tight. Members of the Royal Canadian Mounted Police (RCMP) were stationed at the airport. (As another character in the musical comments, “There were soldiers everywhere.”) They went through immigration and customs, and Kevin says, “And that’s when the first wave of unconditional love hit us: the terminal was filled with volunteers greeting us as we registered. It was like we had walked into a party!” The people of Gander had stepped up and provided help and food for their thousands of guests. People had homemade baked food, chicken from KFC, and everything in between. Kevin managed to find a pay phone and call his parents, but had to go, as his ride was there. He watched people at the airport put “Out of Order” signs on the phones so they could get people to the places they were to stay.

Captain Bass’s plane deplaned early the morning of September 12, having been on the plane for 28 hours. She tells me that they “walked into the terminal building in Gander. I was shocked to see all of the food that had been prepared for the nearly 7k passengers and crew members. It was evident the folks of Gander and the surrounding communities had stayed up all night preparing and cooking for all of us. It was so heartwarming. During our 5 days there nearly 285,000 meals were served to the come from aways…as they call folks who are not from Newfoundland.”

The come from aways were housed all over Gander and the surrounding communities. Beverley Bass and her crew stayed at Gander’s Comfort Inn. She mainly stayed put at the inn, as she did not have a cell phone at the time and she needed to know right away if they were ready to leave. Kevin and Kevin were among a large group housed at the College of the North Atlantic. A Ganderite teenager gave them an air mattress, and it deflated the first night. The Society of United Fishermen Hall in nearby Gambo welcomed Nick, Diane, and the other passengers from their plane. Janice Young of Lewisporte hosted a couple British women in her home and helped out at a local church. Gander resident Beulah Cooper aided passengers from an Irish Aer Lingus flight, and filled four rooms in her house with passengers. The people of Newfoundland welcomed strangers into their schools, churches, businesses and homes with open arms. As Mayor Claude Elliott points out in his foreword to Kevin Tuerff’s Channel of Peace, they came from over three dozen countries. (Kevin tells me there were people from more than 90 countries.)

Among the passengers on the Aer Lingus flight was a couple named Dennis and Hannah O’Rourke, returning to New York from visiting Ireland. Beulah Cooper helped them as they desperately attempted to contact their son Kevin, a firefighter back home in New York. She developed a friendship with Hannah, which would be invaluable later when the O’Rourkes arrived back in New York and found that their son didn’t make it. His name is inscribed on the 9/11 Memorial at Ground Zero:

Photo by Steven Sauke

Diane Davis tells me, “As one of hundreds who helped at the school, I fell into an organizational role. I helped with general information in the office of the school for passengers. Like others, I helped passengers make international phone calls, I did announcements and took notes for captain Burgess when he met his flight. I organized bulletin boards for communication for each flight and helped to answer questions. Other teachers organized food and clothing. Some planned games and activities for children. Some took people home for showers, to sleep, or for laundry. We did not do things that were out of our skill set or extraordinary. We did the same thing we would do for anyone needing help. What is remarkable is how many need help and how many came to give it in the most basic of ways. Food, clothing, a drive somewhere, use of a phone.”

Kevin Tuerff relates that wherever they went in Gander, strangers stopped and offered to drive them to their destination. Others had similar experiences.

Stop the World!

On September 13, as Nick and Diane had been getting acquainted, they decided to take a gander (pun intended) at the nearby Dover Fault. Nick brought his camera, which he pulled out at the lookout. Diane suggested getting out of the way so he could photograph the beautiful scenery, but she didn’t realize that he was more interested in her than the scenery. With a single photograph, he “stopped the world” and preserved a memory that would be a turning point in their lives:

Photo by Nick Marson. Used with permission.

They would return a year later on their honeymoon, and again in 2017 when the town of Dover updated the plaque at the lookout with their story:

Photos by Nick and Diane Marson. Used with permission.

“What Was That Ungodly Screech?!”

During that time, some of the come from aways were “screeched in.” Kevin Tuerff would not have this privilege until 2011 at the 10-year celebration, and his (now former) partner would be screeched in later. The musical explained some of the background behind the Screech in ceremony, but I was still curious about it and asked Diane Davis. She tells me, “The Screech In had many variations. A Google search will get you some info but the Screech is a rum based drink that harkens back to when our salt fish was shipped to Jamaica and the ships came back with rum and molasses. It’s a bit of fun and when well done, it’s a good laugh. Kissing the cod is perhaps similar to the effort it takes to kiss the Blarney Stone in Ireland. You really need to want it bad to do it. I love the Screech in song. Another sing of the musical genius of Sankoff and Hein. Folks will be thinking it’s a traditional song.”

Departure, Tributes and Reflection

After five days in Newfoundland, the planes were finally allowed to leave. Kevin’s Air France flight returned to France, and they found themselves stranded once again, this time in Paris. At the airport, they witnessed a deeply moving show of support there and on the TVs as Europe came to a standstill, cars stopping on the road and people getting out of their cars to observe a moment of silence for the people of America. Europeans stopped what they were doing and stood at attention as “The Star-Spangled Banner” played.

For Diane Davis, “The most moving experience for me was helping to count money from a donation box to put it in the school safe. We were exhausted and my vice principal and I began to cry. There were so many denominations from 4 aircraft that we had to sort it by colour first to try to recognize currencies. There were 2 personal cheques for 1000 made to Gander Academy. When I see the scene of the collection on the aircraft and the passenger writes a cheque, I cry. We were overwhelmed with the gratitude of passengers. I still am by the hugs from strangers.”

A grateful American businesswoman welcomed by the town of Lewisporte took up a collection to fund scholarships for students there. It lasted for years, and both of Janice Young’s daughters benefitted from it.

Come from Away

Years later, the 10-year celebration and the musical Come from Away would serve to bring many people together. Mayor Claude Elliott met Kevin Tuerff at the celebration. Beulah Cooper and Diane Davis met when they learned that they had been combined into a single character named Beulah Davis. (They laughed about having never met before that.) The musical combined reporters Janice Goudie of the Gander Beacon newspaper and Brian Mosher of Rogers Cable into one person named Janice Mosher.

Kevin Tuerff finds the song “Prayer” from the musical particularly moving. He tells me that the “Most moving part of Come From Away for me is the song “Prayer” based in part on the Christian hymn “Make Me a Channel of Your Peace.”  I’d always loved that hymn. It had played in my head for days after 9/11, and was sometimes the only consolation when I would see the continuous loop of TV footage of planes crashing into the World Trade Center. Its lyrics were on my heart when I attended Mass at Notre Dame in Paris on September 16th, 2001. The first time I heard it, I immediately started crying. I never remembered telling the writers about this, Air France lied to us, saying we would leave Gander for New York, but instead they flew us back to Paris. We should’ve just stayed with the kind people in Gander!”

I must say I concur. The first time I heard that song, I was in tears. I love the combined Christian, Jewish, Muslim and Hindu prayers, in addition to multiple languages in one song, all praying for the same thing: peace (shalom in Hebrew, shaantih in Sanskrit) and praise to God (Allah in Arabic).

Response

Kevin founded an environmental marketing firm called EnviroMedia in 1997, and after his experiences in Gander, he started a new initiative called Pay It Forward 9/11. You can learn more about it at Pay it Forward 9/11. Basically, as described in the musical, every year on 9/11, he distributes $100 to groups of his employees and sends them out to do random good deeds for strangers. In this way he hopes to remember the horrific acts of 9/11 and the incredible selfless outpouring of love he was shown by strangers in Gander. He describes some of the deeds his employees have done, and they are truly moving. In this way he hopes to combat xenophobia, Islamophobia, homophobia and racism and replace them with compassion. He calls it a “jump start to the heart.” I highly recommend ordering his book Channel of Peace: Stranded in Gander on 9/11 on Amazon. I now own it in audiobook form (read by the author), as well as Kindle and the physical book. In addition to his story in Gander, and that of many of the others mentioned in the musical, he includes practical tips about how you can do good deeds for strangers. (You can also view the tips on the website for free.) It doesn’t have to be expensive, but he has seen lives changed for the better by some of the simple acts performed.

Similarly, since her retirement from teaching, Diane Davis has been instrumental in helping displaced Syrian refugees in Gander. Kevin Tuerff recently moved to New York so he can help his church to welcome immigrants and refugees there. Beverley Bass enjoys picking up the tab for first responders and others at restaurants. She paid airfare for the family of a member of Come from Away’s band when their homes in Dominica were destroyed in Hurricane Maria. Last summer she took her family to Newfoundland and personally thanked every mayor of every town that helped out.

Accuracy and Repeat Viewings

One thing I asked everyone I interviewed was how accurate their characters were represented in the musical Come from Away. The consensus was that they were very accurate. As mentioned above, some characters were combinations of two people. Kevin Tuerff told me that “The Kevins” actually lived in Austin, Texas rather than Los Angeles. Sankoff and Hein made this change so that they wouldn’t have “too many Texans” in the musical. (He also mentions in his book that they did not go to the Legion for a drink while stranded in Gander, and they were not Screeched In until years later.) Nick and Diane Marson pointed out that they made some minor changes to put everyone in one airplane and one shelter. Beverley Bass is deeply impressed with the way she is portrayed. She tells me that Jenn Colella is an ideal actress to play her. “First of all, she is adorable and has the most amazing voice. She belts out "Me and The Sky" which is my aviation life compacted into a 4:19 second solo, the only solo in the show. Her body language and everything is just the way that I am. We both have similar hair cuts and she used to have blonde hair like me, but has decided to let it go natural and is no longer blonde.” Diane Davis tells me that she personally observed most of what happened in the musical, and it brings back the memories of those events actually happening.

Another thing I asked everyone was how many times they have seen the musical. I believe Beverley Bass holds the record at 106 times as of the time she responded to my questions. Diane Davis hasn’t counted, but she believes it has been at least a dozen times, in Gander, Toronto, New York City and Winnipeg. It makes her cry every time. Kevin Tuerff recently attended his 26^th performance over the course of five years, with his nephew and an African friend who was recently granted asylum in the US. Nick and Diane Marson are at second place among the people I interviewed, at 75 times in six cities and two countries. They tell me it is rewarding to show people who are older and yet have not found their “special someone” that there is still hope. Nick and Diane were “both into middle age, not 20 somethings” when they met. They also feel it is like renewing their vows every time they see it.

Relating to Come from Away

One thing I love about Come from Away is how much I can identify with it. I grew up in the Philippines, but I currently live in the Seattle area. I have also lived in Hong Kong and Montana. Having lived on opposite sides of the Pacific, I often feel like a come from away wherever I go. (“Where are you from?” is a complicated question for me.) In addition, I distinctly remember the events of 9/11. I remember the uncertainty of what would happen. That horrible morning, the hits kept coming. A plane hit one tower. A plane hit the other tower. A plane hit the Pentagon. A plane likely bound for the White House crashed in a field near Pittsburgh. Where would the next plane hit? After I got to work in a Seattle highrise that morning, I wondered if it would hit our building. Would a plane crash into the Space Needle? Our employer gave us the option of going home just in case. I decided that, worst case scenario, a plane would hit our building, and I would be killed and go to heaven. Heaven didn’t sound so bad.

With that in mind, I also asked everyone if there was a way they could relate to the musical.

Diane Davis shared that “9/11 was the hardest I worked ever to do something good, to volunteer, to be a contributing citizen. I am also on Gander Refugee Outreach Committee now and the time and energy involved in welcoming 4 Syrian families to Gander has renewed and polished all those citizen skills. Part of teaching our families was telling them the story of 9/11 and again, David and Irene selected stories that emphasize inclusion, compassion, empathy and community. For me though, the memory that always strikes me is the passengers seeing it on TV for the first time and when I see it on stage I cry. It’s the sense of helplessness, no matter how willing we were, that there was nothing we could do to make this not true or better.”

Nick and Diane Marson tell me, “As we travel to other cities where the show opens, and meet so many new people, we feel like we still are come from aways.   One of our favorite aspects of the show is meeting new people and sharing stories with them.”

Kevin Tuerff says, “As a gay Catholic, I know what it’s like to be marginalized. When I see the scene when the Muslim man (Ali) is scared because of how others are treating him simply because of his religion, it makes me sad. No doubt there was tremendous anxiety about who was a terrorist because the ones who hijacked the planes came from Muslim countries. But they were extremists who disobeyed their own religion. Virtually every religion in the world have one common teaching: The Golden Rule­–Treat others as you want to be treated. I hope as Come from Away goes on tour around the world, people are reminded of this, and take their experience in the theater and incorporate it into their daily lives.”

Tips for Visiting Newfoundland

Another question I asked everyone was where they would recommend going when visiting Newfoundland.

In addition to Gander, Beverley Bass recommends visiting Gambo and Lewisporte, as well as the other “adorable little towns” in the area. As far as restaurants in Gander, she recommends Bistro on the Roe, Rosie’s, and The Gander Bread Box Bakery & Café.. “Everyone is so incredibly nice that you really never want to leave.”

Diane Davis says, “There is a Beyond Words bus tour that will take visitors to the various sites around Gander and does a great job of telling Gander’s 9/11 and aviation history. I like to make sure people see Gander Heritage Memorial Park and read some of the letters at the town hall in Gander. I also recommend the Peace Park in Appleton and visiting all the town halls in the communities where passengers were housed. Gander, Appleton, Glenwood, Lewisporte, Norris Arm and Gambo. Everyone should visit the Dover Fault and sing “Stop the World” too.”

Kevin Tuerff says, “The best place to start a tour of Gander is at the North Atlantic Aviation Museum. They offer a seasons tour of the Gander International airport and several scenes in Come from Away called Beyond Words. I recently took a self-driving tour of other beautiful towns across Newfoundland from Maxxim Vacations, called the Come From Away Experience. The island has absolutely stunning beauty and remarkably kind people.”

Nick and Diane Marson have a rather unsurprising yet exciting suggestion: “Do we ever! Of course we like to see our Newfie families, but ….   Our visit to Dover Fault on Sept. 13th, 2001 highlighted the budding feelings between us…Nick wanted a photo of Diane not the beautiful scenery so that meant he was as interested in me as I was in him...  It is the “Stop the world” moment in our lives and is portrayed as such in the Play.”

Go See Come from Away!

[As of July 2018,] Come from Away is currently playing on Broadway and Toronto. The musical is kicking off its national tour in Seattle in October. (I can’t wait!) The tour is currently slated for Seattle, Salt Lake City, Denver, Los Angeles, San Francisco, Costa Mesa, Las Vegas, Portland (Oregon), Vancouver (British Columbia), Edmonton, Calgary, Omaha, Appleton (Wisconsin), Pittsburgh, Greenville, Baltimore, Hartford, Milwaukee, St. Louis, New Orleans, Tampa, Orlando, Miami, Atlanta, Cleveland, Chicago and Ottawa. The show opens in Melbourne, Australia in July 2019. Tickets are now on sale for the Dublin production, and it runs in London starting January 20, 2019. Tickets are now on sale there as well.

The show lasts 100 minutes, and there is no intermission. It is recommended for ages 10 and up.

You can get more information on the musical’s website, www.comefromaway.com. I also highly recommend visiting www.payitforward911.org for ways you can help spread the kindness that the people of Newfoundland showed to strangers. 

Dad

"Passing bells and sculpted angels, cold and monumental, seem for you the wrong companions. You were warm and gentle."

I'm "working through the unimaginable," to quote Hamilton.

When I was a kid living in the Philippines, my brother Tim introduced me to Broadway musicals. I particularly remember us listening to The Phantom of the Opera on repeat. Sometimes we had to take the cassettes out of the tape recorder and wind the film back into the cassette because it got tangled in the tape recorder. They played "Good Morning" from Singin' in the Rain every morning on the radio, and we taped it, along with other songs like "Put on a Happy Face" from Bye Bye Birdie. We listened to Broadway and Christian music all the time. (My mom got tired of the screams in Phantom of the Opera.)

Through it all, my dad, an avid sports fan, who once dreamed of raising a softball team, encouraged his two sons in our love of music. Neither of us were particularly into sports as he had hoped, but he didn't press us to do something we wouldn't like. (Though we have enjoyed attending baseball games together, and Tim and I have attended a lot of rugby games since the Seattle Seawolves started a couple years ago.) My dad paid attention to our interests and encouraged them. He enjoyed Phantom and other musicals with us. We watched the classic movie musicals as a family. I lost count of how many times we watched The Sound of Music, Fiddler on the Roof, and others. Someone gave us the animated musical of Gulliver's Travels ("Aaaalll's well! It's a hap-hap-happy day!") and we watched that video many times. So many happy memories. 

Every play, musical and concert in school, my dad was there rooting us on. Tim played Captain Corcoran in HMS Pinafore in high school. I would later be in a Disney revue and Oklahoma! when I was in high school. In college, Tim was in a community theatre production of Carousel, and I would later be in South Pacific in a different community theatre group. We both were in Oliver! Tim was in a lot more community theatre shows than I was. I was also in several plays, such as Arsenic & Old Lace, The Curious Savage, You Can't Take it with You, and others. My dad cheered us on and constantly encouraged us. My parents enthusiastically joined our church choir when my brother joined, and when Tim later started directing it. I also participated.

My dad and I also enjoyed watching adventure movies together, such as Lord of the Rings, Pirates of the Caribbean, Master and Commander, Star Wars, and others. We enjoyed discussing them.

For Tim's 30th birthday, my parents treated us to a nearly-lifelong dream of watching The Phantom of the Opera in its national tour when it came through Seattle. Years later, on my 40th birthday, they told me I could name the musical and we would go. It took nearly a year for the right musical to come through Seattle, but we went to Come from Away as a family. We couldn't know it would be the last show we would see together as a family of four.

Last month, my dad was watching football when he had a stroke. We called 911, and he was rushed to the hospital, then transferred to another one a little further away. A week and a half ago, he was put on comfort care, and we rushed to the hospital, where Tim and I both got to talk to him individually and thank him for being a truly amazing father. The next morning, he was gone. We got the call in the middle of the night and rushed back to the hospital. He had been gone nearly an hour when we arrived.

It seems unreal. Just a month ago, he was relatively healthy. Now, he's gone. It's hard to take in. The past week and a half we have been involved in arrangements and so much other stuff involved in losing him. While I'm currently doing better than I would have expected, the grief has been up and down. I'm sure it will intensify as the burial makes it more real.

My mom commented he will have a better Christmas than we will. I rest in the assurance that he is in a better place, with no more pain, completely healed. That is a big help. But I find myself "wishing [he] were somehow here again." I regularly think of a question to ask him or want to share something with him that he would enjoy, only to realize that can't happen. As of a couple weeks ago, he was the only person I had bought Christmas presents for so far.

I remember the amazing man he was, and I think of how much I took for granted when he was with us. So many times I have heard people who have lost a loved one beg their friends to treasure their loved ones while they are here. That never really sank in for me until the past few weeks. I've always appreciated him, but I do now more than ever, and I wish I could tell him.

Several songs have resonated with me in ways they haven't in the past. Josh Groban's rendition of "To Where You Are" has helped. "Here Comes the Sun" by the Beatles. Several hymns, such as "It Is Well" (which was written by a father who had just lost his daughters in a shipwreck). The worship song "We Will Dance". My friend Clay Crosse's rendition of "Time to Believe". "Wishing You Were Somehow Here Again" from The Phantom of the Opera. "Bring Him Home" and "Empty Chairs at Empty Tables" from Les Mis (another cast recording my brother and I played over and over in the 80s and 90s). Multiple songs from Come from Away. "Proud of Your Boy" from Aladdin. "Endless Night" and "He Lives in You" from The Lion King. "All the Wasted Time" from Parade. "It's Quiet Uptown" from Hamilton. "The Honor of Your Name" from The Civil War. Multiple others.

Thank you to everyone who has been so supportive, even not knowing what was going on. You have been a major encouragement to us.

Biblical Precautions: Saul

Dark of night. The basket lowered slowly down the wall as its occupant silently crouched, not making a sound. He was a marked man.

Saul was in a tough situation. He had been on his way to Damascus on a mission to arrest the followers of the recently-crucified Jesus, and following the subsequent public execution of Stephen. As a devoted Pharisee, he was notorious for his ongoing efforts to persecute and martyr the followers of Christ. He was determined to arrest them and bring them to Jerusalem for prosecution and execution. But all that changed on the road in a blinding flash of light when Jesus spoke to him and turned his life around. Instead of arresting followers of The Way (as it was called at the time), he was led into Damascus, blind, having been told to await further instructions at the house of Judas on Straight Street.

The basket creaked as it lowered further. He recalled more about this strange adventure.

Three days had passed since his arrival in Damascus. He had been blind and had not eaten anything, opting instead to fast and pray. He heard a man approaching and felt hands on his shoulders. "Brother Saul," said a voice, "the Lord - Jesus, who you saw on the road to Damascus - has sent me to you so that you can see and be filled with the Holy Spirit." Something like scales fell off his eyes and he looked into the face of Ananias, a follower of Christ who had been sent to him for this purpose. He got up and was baptized, and then he got some food.

As the days passed, the Jews and the followers of The Way were thunderstruck to find a man they knew had come to arrest them, instead boldly proclaiming in the city streets and proving that Jesus was the promised Messiah. This was the polar opposite of the mission he had so recently been pursuing and enforcing. As news got out, the Jews in Damascus smelled a turncoat and started watching the city gate day and night to make sure he couldn't leave before they could arrest and kill him. But Saul got wind of the plot, and he and his new friends came up with a plan. There was a hole in the city wall. They took a large basket and he got in it. They let it out through the hole and slowly lowered him in it with ropes.

The basket reached the ground. Stealthily, he moved away from the wall, avoiding the city gates, and returned to Jerusalem. 

Saul's life was saved due to precautions that he had to take. He would encounter similar shock from the followers of The Way in Jerusalem, but Barnabas would stick up for him. He would debate with the Hellenistic Jews, who also tried to kill him. The followers of The Way in Jerusalem took him to Antioch, and from there sent him on to his hometown of Tarsus. Barnabas would later go to Tarsus to find Saul. They would then spend a year ministering in Antioch, and Saul, also known as Paul, would go on to travel around the Mediterranean area spreading the Gospel.

Paul's life was saved because he took precautions. God protected him, but he also had to take action. Without those precautions, we would not have a large portion of the New Testament, and the beginnings of the Christian Church would have been very different.

We need to have faith. Faith allows us to boldly proclaim the Good News. Faith in God's love and protection has been a major factor down through the years in propelling the growth of the Church. But precautions are also necessary.

How many lives would be saved today for lifesaving work in the future if we would just take precautions during this pandemic? Compared to the precautions Paul had to take, we are being asked so little. Just a mask and a poke. If Paul had boldly left Damascus through the gate, he would have become a martyr before the bulk of his ministry even began. Similarly, we must eschew the idea that wearing masks and getting the vaccine shows a lack of faith. We have a mission to save lives, and we must not just assume God will miraculously protect us from our own folly. He can easily do so, but that is not how He operates every time.

Saint Paul, painting by Rembrandt, c. 1657

Bespectacled Captain America

This Independence Day, I have been pondering a bespectacled Captain America.

He is known for several things, but wearing glasses is not generally one of them (aside from one scene in Captain America: The Winter Soldier). However, I think the idea of him wearing glasses is a great analogy that we need to consider. In some ways, Cap has become a symbol of our nation. He is my favorite superhero. I love how he stands for what is right, sometimes even when it flies in the face of what the authorities and respected officials say. (This goes both for Steve Rogers and Sam Wilson.)

I think many Americans throughout our history have looked at our nation through red-white-and-blue-colored glasses, seeing the ideal and missing the multiple serious issues. America needs to scrap the idealized fake glasses and adjust their prescription so we can see the very real needs we have ignored (or actively perpetuated) for far too long. Every one of us needs to get glasses. In this case I don't mean that literally (though my feelings on that are a subject for another time).

Our Declaration of Independence states, "We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness." Lincoln pointed out in the Gettysburg Address that our nation was "conceived in liberty and dedicated to the proposition that all men are created equal." Yet, throughout our history, we have done a horrible job of treating others with the equality we claim to value. 

Too many Americans, rather than emulating Steve Rogers, have instead emulated John Walker. In the name of freedom, we have abused, enslaved and murdered our black brothers and sisters, at times in horrifyingly graphic and inhuman ways. We have committed genocide against countless Native men, women and children. We put our own citizens of Japanese descent in concentration camps. We look at Hitler as an example of the evil of genocidal tendencies, and forget that in some cases we are just as guilty. Attacks against Asians have been on the rise. Our LGBTQ community has suffered terrible abuse, discrimination and murder. Antisemitism has been a huge problem here. The same nation that proclaims on the Statue of Liberty, "Give me your tired, your poor, Your huddled masses yearning to breathe free" has arrested, detained, put in cages, and done worse to those immigrants we claim to welcome. Families have been torn apart at the border. We have done a horrible job in the way we treat the homeless. So many thousands in our nation have died because too many Americans didn't take the COVID crisis seriously, and in many cases still refuse to get vaccinated. Shootings continue and we don't do nearly enough to stop them because our guns are too precious to us. We skip the "well-regulated" part of the 2nd Amendment and go straight to the "shall not be infringed" part. Lethal conspiracy theories such as QAnon and Plandemic continue to spread. Even some people who are awake to these horrifying facts and are fighting them lump all police into one harmful "all cops are b******s" stereotype. (I understand that a profession is a choice while being a specific race isn't.) The police urgently need reform because many of them are responsible for some of the above atrocities, but lumping every last one of them all into one group of "b*******s" is not helpful and has led to grievous harm against the police. There are so many more examples with countless groups of people. This hasn't even scratched the surface.

Too long we have neglected to adjust our prescription and have succumbed to harmful stereotypes and feelings of superiority. We all need to examine ourselves daily and consider whether we are part of the problem. Once we do that, we can start becoming part of the solution. I know I am guilty of racist and other discriminatory thoughts and actions at times, and I am working on changing that. I have learned so much from respected friends and research and am striving to become a more loving, accepting and welcoming person.

ALL HUMANS ARE CREATED EQUAL. Not just the white humans. Not just the straight humans. Not just the male humans. EVERY SINGLE HUMAN IS EQUAL AND DESERVES RESPECT AND LOVE.

The implications don't stop there. Equality is just one of many areas where we need improved vision to see clearly. However, if I go into all of them, this would be a very long blog post.

Without help, we all have fuzzy vision. Get glasses. Make sure your prescription is accurate. Wear them and never take them off. Biases and many other problems can't be cured by laser surgery. They need to be tackled head on daily in the heart of every human, and we can't afford to let our guard down. Listen to each other. Love.

Seattle Update

Two friends from other parts of the country asked me today what is actually going on in Seattle right now. The following is an e-mail that I wrote to them, with my understanding of what is going on, as of June 16, 2020:

There's a lot going on right now, both good and bad. 

There were mostly peaceful marches for multiple days in a row. Violence did break out at times, and the blame is on both sides. Some of it was the police provoking the protesters. At times, protesters got violent. Police used tear gas, pepper spray (at times taking off people's COVID masks and spraying it directly in their face), flash bangs, and other weapons. Anarchists and white supremacists and various other groups also got in on the insanity. HOWEVER, the violence was the exception. Most of the time, the protests were peaceful. 

A group of protesters set up a part of downtown that they named the Capitol Hill Autonomous Zone (CHAZ). It has been going several days now. The police voluntarily (with encouragement from the mayor) closed their precinct office there. I believe that closure is temporary, but not sure. Initially, CHAZ was blocked off, but some of the blockades have been moved to allow access for businesses and people who live there. Some media falsely reported that it is a haven for terrorists and anarchists. Fox News photoshopped an armed man supposedly standing guard, but removed those pictures when they were called on it. They also posted a picture of a fire in the Minneapolis protests, falsely claiming it was in CHAZ. It is actually closer to a street fair and has been mostly peaceful.

* Protesters have made a large "Black Lives Matter" mural on the street, with a different artist decorating each letter

* There is also other art and graffiti there, mostly remembering the black people who have been killed by police and urging people to "say their names"

* Booths have been set up with free food and hand sanitizer and other items

* Some businesses have actually been able to operate their full hours because they are protected. (At the height of the marches, and also due to coronavirus, they had very limited hours for a while there.)

* The bad part is that 911 has been much less responsive in that area

Rumors were going around, partly due to the word "autonomous" in its name, that CHAZ had seceded from the nation and was selling itself as an anarchist utopia. To clear up confusion, they changed the name the other day to Capitol Hill Organized Protest (CHOP). 

Their aim is to work with police and others to make improvements to the way black lives are treated by the police. I've heard conflicting reports on how far they intend to go on "defunding" the police, but it is generally not a complete elimination like it sounds. They want to take some responsibilities away from the police because they feel we are asking too much of them. For example, the police are expected to do the job of social workers, medical personnel, and more. The police aren't equipped to do all that.  They would like that revamped so that actual social workers and others who are better equipped to help with those specific tasks can do them more effectively. They are also looking to change the way police respond to crises, depending more on de-escalation techniques rather than shooting first or using tear gas (which is actually illegal to use in war, so they understandably don't appreciate it used to quell protests).

There's a lot more to it, but that's the gist, and my understanding. 

I appreciate the prayers and concerns. Seattle needs prayer. The mayor (Jenny Durkan) and governor (Jay Inslee) are trying to figure out how to handle this, as CHOP is technically not permitted, but they also want to listen to the protesters' legitimate concerns. 

I hope that helps! 

Steven

Blasphemous Lies Racists Tell

Sometimes the Devil's most heinous lies are so heinous because they have just enough truth in them to be believable. 

For example, 

All Lives Matter

Of course they do! Nobody is denying that! All lives have infinite worth. But that is far too often used to deflect from the issue at hand, that black lives are still undervalued and shot down (literally and figuratively) at a much higher rate than other lives. We are commanded to speak up for the people in need (for example, Proverbs 31:8-9, Proverbs 12:21, Psalm 82:2-4 and Psalm 12:5, among others) and to deflect from that is to a abdicate our sacred duty and blaspheme the name of God. Yes, I said BLASPHEME. Jesus told a parable (Luke 15:4-7 and Matthew 18:10-14) about a shepherd with a flock of 100 losing one sheep, and temporarily leaving the flock to find the one lost sheep. Not because the other sheep didn't matter, but because the life of that lost sheep did. To abandon that one sheep because "all sheep matter" would have been a death sentence for the lost sheep. Jesus reached out to Samaritans. He reached out to beggars. He reached out to tax collectors. He reached out to the downtrodden. Their lives mattered to Him. Now far too many of His professed "followers" are acting like Pharisees and saying that it is wrong to reach out to a specific group that He died for because "all lives matter."

Or how about this? 

Blue Lives Matter

Once again, nobody is denying that the lives of police are valuable. But once again, this is used to deflect. I believe most police are good at their job, but we have seen so many examples of bad cops causing major harm, and a disproportionate number of arrests, attacks, beatings, tear gas, rubber bullets, shootings, etc. have been done by the police against blacks, who have often turned out to be innocent. In some ways, "Blue Lives Matter" as a response to "Black Lives Matter" is worse than the other example because so much of the violence against blacks is perpetrated by the police. It is implying that the lives of the attackers are more valuable than those of the victims. 

Yes, all lives matter. Yes, blue lives matter. But don't you dare commit BLASPHEMY against the God you claim to serve because you are too racist to realize the harmful implication you are communicating to our fellow valued and needed humans that black lives don't matter. 

Nobody is saying that only black lives matter, or that they matter more than the lives of cops. That seems to be what so many hear, but that is another lie from the pit. Black Lives Matter is about speaking up for those who have been hurt, killed, put down, and so much more, because of the color of their skin. It has nothing to do with favoring anybody. Blacks deserve equality. 

BLACK LIVES MATTER!

Lament for Astrid

Astrid, my beautiful Astrid

From the first test drive, I was in love! 

Your shining silver coat

Your wonderful gas mileage

You were always there

I could always depend on you

To get me where I was going

My pride and joy

My own beloved car

I couldn't ask for a greater automotive child 

You were my own

I loved you so

We went through so much together

My sweet, strong car

On that final ill-fated trip

You got us far

You worked so well

And when disaster struck

Divine strength guided us

Between the trees

Glancing off, not hitting head on

Coming to rest

Airbags deployed

Injured, but alive. 

Beloved Astrid,

You saved our lives

But lost your own

I thank God

For His Divine Strength

His Astrid that He gave me

Five years I will never forget

Five years with my first car

Dependable to a fault

Now, my beautiful car,

Your time is done. 

Rest in peace. 

More Musical Clickbait

I don't like clickbait any more than I did when I wrote the previous blog about musical clickbait. But I still like to make fun of it. Here are some more headlines for you. (Note that not every headline is 100% accurate. That is intentional.)

They land in a small town in Canada. But they weren't expecting THAT MANY planes at the airport or THAT welcome! We're CRYING!

His therapist told him to write himself a letter. You WON'T BELIEVE what happens when people read it! Share. Like. Spread this EVERYWHERE!

Ex-nun helps decorated naval captain and his seven children DEFY orders from his superiors!

I've been wrong all this time! THIS is why the Lord created men!

You won't believe how this con man seduces this librarian!

38 planes that landed in Gander that day (and 21 that landed in St. John's)

She decides to marry her boss. What happens next will make you sing!

Her ambitions as a writer are ASTONISHING!

They put out the call for help. When Brooklyn responds? I'm SHOCKED!

Displaced by a TORNADO, she uses THIS WEIRD TRICK to get home!

They just ease on down the road to reach their goal!

Jealous uncle USURPS the throne! What happens next? Hakuna matata!

10 guys who want to BRING DOWN the Sharks (and 10 who want to bring down the Jets)

Dear Steven Sauke

Dear Steven Sauke,

Today is going to be a good day, and here's why.

I went to see Dear Evan Hansen this past Friday on its national tour. It really got me thinking about how I treat the people around me. While I endeavor not to resort to bully tactics like Connor, my integrity is far too important to me to lie like Evan or betray confidences like Alana, and I hope I don't put conditions on helping others (or encourage dishonest behavior, or neglect to keep my mind out of the gutter) like Jared, I can see myself in several of the characters.

I remember my first day in 8th grade, at a new school in a new country, standing in a hall full of strangers hugging each other and greeting each other excitedly after a summer of missing each other. It was like I was "waving through a window," too scared and shy to talk to others. But I made friends that year. Some of them are still friends today. People teased me about my old-fashioned clothes (stripes were out of fashion, but I was not to know that, having recently returned from the Philippines). Classmates teased me about not knowing common American phrases like "The King is dead." (I only found out at the end of the year they were referring to Elvis and not Jesus.) A classmate wrote on my jacket in pencil, and when I tried to erase it, it wouldn't erase. I had to get a new jacket. As I progressed through high school, my classmates and I matured, but we were still typical teenagers. (Well, I've never been especially typical, but you know what I mean.)

I think about the way Connor and Evan treated their families. 

Connor's parents and Evan's mother were trying their hardest to raise their children, and kept coming across roadblocks and complications. Connor treated his family so poorly that his sister Zoe couldn't remember one good thing about him, and though his mother Cynthia insisted there were good things, she couldn't name one. Larry Murphy tried to provide for his son and teach him, but he didn't listen or seem to care. Please, let me never inspire my own dad to lament, "I gave you the world, and you threw it away!" 

Heidi Hansen did everything she could to provide for her son, while dealing with her own pain of the divorce ten years earlier, and her ex-husband moving on and starting his own family. She worked at the local hospital and took law classes, and even though she wasn't as available for her son as either of them would have preferred, she still made time for him. But he didn't truly appreciate it. He even lashed out at her when she made time for him, and he kept important things from her in an effort to cover up his lies. She learned major things about her own son on social media. Stuff he never told her.

Larry, Cynthia and Heidi all made sacrifices for their children, and they still felt like failures at times. That's part of being human. I don't consciously lie to people, but how many times have I withheld details that would have been important to someone who loves me and wants to help?

I guard my integrity jealously. It is one of my most deeply-held values. But, as with anyone else, it can always use improvement. Too often I take my family's love and sacrifices for granted, and I don't show the appreciation they deserve. At my current job in customer care, we have to deal with the fallout of salespeople's overpromises at times. How many times have I made a promise in other areas of life, and either come up short or forgotten to follow through? How can I learn from those experiences?

My family and friends are precious to me. I love them dearly. But sometimes I come up short and need "a little reinvention" (but in a more honest manner than the context of that quote in the musical). How can I reinvent myself rather than the facts? I'm thankful I have God and respected relatives and friends to help me with that!

The Connor Project was an amazing, important idea. We need more projects like that to remember people who were forgotten, to reach out to people who feel invisible and unloved. We need to remind them that they will be found. They are loved deeply. They are valuable. But we can't found these initiatives on lies. Good may come of it, but the guilt and torture lies can unleash is harmful.

As for the performance, set, and technical details, I thought it was amazing. The things they did with lighting, the way they showed texts, essays, Facebook posts, YouTube videos, e-mails, and more, was incredible. With all the social media going on onstage, I didn't even realize until the end of the show that there were only eight people in the cast! Noah Kieserman was fantastic as Evan, and I would have never guessed he was an understudy. Particularly since it was his face in the videos onscreen replaying his speech. (It was clearly not filmed live, as there's a curtain behind him in the videos, but not when he's giving the speech.) They must have videoed all the actors and understudies doing that scene in front of a school auditorium curtain. Everyone - cast, crew and orchestra - nailed their parts. The orchestra was on a balcony above the stage, and there were seats for audience in the orchestra pit. As is evident from my thoughts above, I came away thinking about how I can be a better, more appreciative person. So much in the show is relatable.

I have the most amazing parents and brother I could possibly imagine. I have several close friends that I consider siblings. I also have a lot of amazing friends that I don't consider siblings, but still love and respect deeply. How can I express more how much I truly love and appreciate them? I have been so blessed with such an amazing family, incredible friends, awesome coworkers (who are also friends), and so much more. May I never neglect to remind them how loved, respected and valued they are.

"Even when the dark comes crashing through

When you need a friend to carry you

And when you're broken on the ground

You will be found."

Sincerely,

Me

Graphic at the top generated from https://dearevanhansen.com/newyears/